Privacy Policy

1. Introduction

taya22 ("we," "us," "our") operates the online casino and sports betting platform accessible at taya22.vip ("the Platform"). We are committed to protecting the privacy and personal information of every Filipino player who registers for and uses the taya22 Service.

This Privacy Policy ("Policy") describes in detail how taya22 collects, uses, discloses, stores, and protects your personal data in connection with your use of the Platform. It also explains the rights available to you as a data subject under Philippine law and how to exercise those rights.

This Policy applies to all personal data processed by taya22 in connection with the provision of the Platform, whether collected online through taya22.vip, through our customer support channels, or through payment processing interactions.

2. Data Controller

taya22 is the data controller responsible for the personal data collected through the taya22 Platform. As data controller, taya22 determines the purposes and means of processing your personal information, and is responsible for ensuring that such processing is carried out in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

For data privacy inquiries, requests to exercise your data subject rights, or complaints regarding the handling of your personal data, you may contact taya22's designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

taya22 collects the following categories of personal data in connection with the provision of the Platform:

• Registration data: Full name, date of birth, Philippine residential address, mobile phone number, and email address provided when you create a taya22 account.
• Identity verification (KYC) data: Copies or images of government-issued Philippine identification documents (e.g., PhilSys national ID, passport, driver's license, UMID, SSS/GSIS ID), and proof of payment method ownership as required for account verification and AML compliance.
• Financial data: Payment method details (GCash account number, Maya/PayMaya account, BPI/BDO account references), deposit and withdrawal transaction records, and account balance information. taya22 does not store full payment card numbers on its servers.
• Gameplay and transaction data: Records of all bets placed, games accessed, amounts wagered and won, bonus activations, and withdrawal requests.
• Technical and device data: IP address, browser type and version, device type and operating system, session timestamps, pages visited within the Platform, and referring URLs.
• Communications data: Records of your communications with taya22 customer support, including support ticket content, chat transcripts, and email correspondence.
• Responsible gaming data: Records of any deposit limits, session limits, self-exclusion requests, or other responsible gaming preferences you have set on your account.

4. How We Collect Your Data

taya22 collects personal data through the following means:

• Directly from you: When you register a taya22 account, complete identity verification, make a deposit or withdrawal, contact customer support, or use any feature of the Platform that requires you to submit information.
• Automatically: Through the use of cookies, server logs, and similar tracking technologies that collect technical and usage data when you browse or use the taya22 Platform. Please see Section 10 for more information on cookies.
• From third parties: From payment service providers (such as GCash and Maya) in connection with processing your transactions; from identity verification service providers in connection with KYC procedures; and from fraud detection and AML screening services.

5. Legal Basis for Processing

taya22 processes your personal data on the following legal bases as provided under the Philippine Data Privacy Act of 2012:

• Performance of a contract: Processing necessary to provide you with the taya22 Service under the agreement you enter into with us when you create an account and accept our Terms and Conditions — including account management, transaction processing, and gameplay facilitation.
• Compliance with a legal obligation: Processing required to comply with PAGCOR regulatory requirements, Anti-Money Laundering Act (AMLA) obligations administered by the Anti-Money Laundering Council (AMLC), the Data Privacy Act of 2012, and other applicable Philippine laws and regulations.
• Legitimate interests: Processing for fraud prevention, security monitoring, responsible gaming compliance, and platform improvement, where such processing is proportionate and does not override your privacy rights.
• Consent: Where taya22 relies on your consent to process personal data for a specific purpose — such as sending you marketing communications — you may withdraw your consent at any time by contacting taya22 support or updating your account preferences.

6. How We Use Your Personal Data

taya22 uses the personal data collected for the following purposes:

• To create, maintain, and manage your taya22 account, including processing your login, verifying your identity, and updating your account records.
• To process deposits and withdrawals through your chosen Philippine payment methods (GCash, Maya, BPI, BDO, and others).
• To conduct Know Your Customer (KYC) and identity verification procedures as required by PAGCOR and AMLC regulations.
• To detect, investigate, and prevent fraud, money laundering, account abuse, and other unlawful activity on the taya22 Platform.
• To administer bonuses, promotions, and loyalty programs in accordance with applicable terms.
• To provide customer support and respond to your inquiries and complaints.
• To enforce our Terms and Conditions and other applicable policies.
• To operate and improve responsible gaming tools, including deposit limits, session controls, and self-exclusion features.
• To analyze platform usage patterns and improve the technical performance, content, and user experience of taya22.
• To send you service communications, including transaction confirmations, security alerts, and policy updates. Where you have consented, we may also send promotional communications about taya22 offers and features.
• To comply with reporting and disclosure obligations to PAGCOR, AMLC, the National Privacy Commission (NPC), and other competent Philippine authorities.

7. Disclosure of Your Personal Data

taya22 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. taya22 may disclose your personal data to the following categories of recipients:

• Payment service providers: GCash (G-Xchange Inc.), Maya (PayMaya Philippines Inc.), BPI, BDO, Metrobank, and other payment partners, as strictly necessary to process your financial transactions.
• Identity verification and KYC providers: Third-party services that assist taya22 in verifying the identity and documents of registered players as required by Philippine law.
• Fraud prevention and AML services: Providers of screening services used to detect suspicious transactions and comply with AMLC reporting obligations.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where taya22 is legally obligated to provide information or where disclosure is necessary to protect the rights, property, or safety of taya22, its players, or the public.
• Professional advisers: Lawyers, auditors, and other professional consultants under appropriate confidentiality obligations, where access is necessary in the course of professional services provided to taya22.
• Business transferees: In the event of a merger, acquisition, or sale of all or part of taya22's business or assets, your personal data may be transferred to the relevant third party, subject to that party's commitment to honor this Privacy Policy.

All third-party recipients of taya22 player data are required to process such data only for the specified purposes and in accordance with applicable Philippine data protection laws.

8. International Data Transfers

In certain circumstances, the operation of the taya22 Platform may involve the transfer of personal data to data processors or service providers located outside the Republic of the Philippines. Where such transfers occur, taya22 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012 and NPC-issued guidelines on cross-border data transfers.

Such safeguards may include contractual clauses binding the foreign recipient to data protection standards equivalent to those required under Philippine law, or reliance on recipients located in jurisdictions recognized as providing adequate data protection. Where taya22 relies on your consent as the basis for an international transfer, you may withdraw that consent at any time, which may affect taya22's ability to provide certain services.

9. Data Retention

taya22 retains personal data only for as long as is necessary for the purposes for which it was collected and processed, including for the purposes of satisfying regulatory, legal, tax, and accounting requirements. The following general retention principles apply:

• Account data: Retained for the duration of your active account relationship with taya22, and for a minimum period of five (5) years following account closure, in accordance with AMLC record-keeping requirements applicable to covered institutions.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (as amended) and AMLC regulations.
• KYC and identity verification documents: Retained for the duration of your account and for at least five (5) years following account closure.
• Technical and usage data: Generally retained for 12 to 24 months, after which it is anonymized or deleted.
• Customer support communications: Retained for up to three (3) years, or longer where the communication is relevant to an ongoing dispute or legal proceeding.

Following the expiration of applicable retention periods, personal data is securely deleted or anonymized in accordance with taya22's internal data lifecycle procedures.

10. Cookies & Tracking Technologies

taya22 uses cookies and similar tracking technologies on the Platform to improve user experience, ensure security, and analyze platform performance. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the operation of the Platform, including maintaining your login session, remembering your preferences, and enabling secure transactions. These cannot be disabled.
• Performance and analytics cookies: Collect anonymized or pseudonymized data about how players interact with the Platform — such as pages visited, time spent, and errors encountered — to help taya22 improve the Service.
• Functionality cookies: Remember your preferences and customization settings (such as language and display options) to provide a more personalized experience.

You may control cookie settings through your browser's privacy settings. Please note that disabling certain cookies may affect the functionality of the taya22 Platform, including your ability to log in or access certain game features.

11. Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by taya22:

• Right to be informed: The right to be informed of the personal data being processed about you, the purposes of processing, and the identity of parties to whom your data may be disclosed.
• Right of access: The right to obtain a copy of the personal data that taya22 holds about you.
• Right to rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data held by taya22.
• Right to erasure or blocking: The right to request the deletion or blocking of personal data that is incomplete, outdated, false, unlawfully obtained, or no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
• Right to object: The right to object to the processing of your personal data, including for direct marketing purposes. Where you object to processing based on legitimate interests, taya22 will cease such processing unless compelling legitimate grounds override your interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transmitted to another data controller where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the Philippine National Privacy Commission (NPC) if you believe that your data protection rights have been violated.

To exercise any of these rights, please submit a written request to taya22's Data Protection Officer using the contact details in Section 15. taya22 will respond to data subject access requests within fifteen (15) working days of receipt, where practicable.

12. Children's Privacy

The taya22 Platform is strictly intended for persons who are 21 years of age or older in accordance with applicable Philippine gaming regulations. taya22 does not knowingly collect personal data from persons under the age of 21.

If taya22 becomes aware that personal data has been collected from a person under 21, taya22 will promptly take steps to delete such data and close the associated account. If you have reason to believe that a minor has provided personal data to taya22 or has registered an account, please contact us immediately at the details provided in Section 15.

13. Security

taya22 implements and maintains appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and taya22 servers.
• Encrypted storage for sensitive personal data, including identity documents and financial information.
• Strict internal access controls, limiting access to personal data to authorized personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the taya22 Platform and underlying infrastructure.
• Incident response procedures for the detection, investigation, and reporting of personal data breaches in accordance with NPC requirements.

While taya22 takes all reasonable precautions to safeguard your data, no method of electronic transmission or storage is completely secure. taya22 cannot guarantee the absolute security of information transmitted over the internet. You are responsible for maintaining the confidentiality of your taya22 account credentials and for notifying taya22 immediately if you suspect unauthorized access to your account.

14. Changes to This Privacy Policy

taya22 reserves the right to update, modify, or replace this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance from PAGCOR or the National Privacy Commission.

Material changes to this Policy will be communicated to registered taya22 players via the email address or mobile number associated with your account, and/or by posting a prominent notice on the taya22 Platform, at least seven (7) days before the changes take effect where reasonably practicable. The "Last updated" date at the top of this Policy will be revised accordingly.

Your continued use of the taya22 Platform after the effective date of any amendment to this Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Privacy Policy, you must cease using the Platform.

15. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or taya22's data processing practices — including the exercise of your data subject rights under the Philippine Data Privacy Act — please contact taya22's Data Protection Officer through the following official channel:

If you are not satisfied with taya22's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Republic of the Philippines at privacy.gov.ph.